Privacy Policy

Effective Date: 30 May 2026

Ravens Roofing Privacy Policy

At Ravens Roofing (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect and process the following information:

• Your name

• Email address

• Telephone number

• Property address

• Details of enquiries submitted through our contact forms

• Information you provide when requesting a quotation

• Website usage data, including IP address, browser type, and pages visited

2. How We Use Your Information

We use your personal information to:

• Respond to enquiries and requests for quotations

• Provide roofing and related services

• Communicate with you regarding your project

• Improve our website and services

• Comply with legal and regulatory obligations

• Prevent fraud and maintain website security

3. Legal Basis for Processing

Under UK GDPR, we process your personal information on the following lawful bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests

4. Data Sharing

We do not sell, rent, or trade your personal information.

We may share your information with:

• Professional advisers and contractors assisting us in providing services

• Website hosting and IT service providers

• Regulatory authorities where required by law

All third parties are required to respect the security of your personal information and process it lawfully.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements.

6. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can configure your browser to refuse cookies or alert you when cookies are being used. Please note that some parts of the website may not function correctly if cookies are disabled.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Request transfer of your data

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Fletchers Design
Email: info@fletcherswebdesign.com
Phone: 07873 926837

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Last Updated: 30 May 2026